Terms and Conditions

This Agreement was last modified on 18 February 2023.


Dear Gamers, welcome to our store!

(hereinafter KeyXpert.com) is the owner and operator of the online platform www.KeyXpert.com. We provide our services to you subject to the following conditions. These terms and conditions always apply when you use or place and order via our website and provide important information for you as a buyer. Therefore, please read this carefully.


Please review our Privacy Notice, which also applies to your visit to our site, to understand our practices. You an do this at https://KeyXpert.com/pages/privacy-policy


KeyXpert.com, based in Albania,(collectively, “we, us, etc.”) through the website  www.KeyXpert.com enables customers (hereinafter “you”) digital keys for various game titles. We deliver only the keys that can be used in external service providers for which the key is appropriate and where it can be redeemed used.

KeyXpert.com is not owner of the products from our online store, but acts as the intermediary in their sale. Because of that, we are not responsible for any problems that you could have as a customer by or with these third parties. For any problems, questions and potential conflicts arising from the agreement that you as a customer have with those third parties, you should contact those third parties.

Application, Creation and Execution

All offers, agreements and deliveries from our online store, for these general conditions apply, unless expressly agreed otherwise in writing.

The agreement is estabished at the moment when the customer accept “Terms and Conditions”. That moment is defined as the final step in the ordering process, which coincides with the “Buy item” button. From than, we are obliged to provide key and  you are required to pay.

We will confirm this by email. You are responsible for providing the correct email address – a digital key will be delivered to this email address. The order will be sent to your email address as soon as the payment will be succesfully proccesed.

If the ordered is not correct,  please contact us as soon as possible. That can be done in different ways. We will respond as soon as possible but no later than within 7 calendar days.


All prices shown on our website are including VAT and any other fees and additional costs. All prices shown on our website are including VAT and any other fees and additional costs.

The content of the website KeyXpert.com has been made with the greatest care. However, it is possible that you can see some content that contains mistakes and uncompleted information. We can not guarantee that all information on the site are correct and complete at all times. All prices and other information on the website derived therefore are subject to obvious programming and typing errors.


KeyXpert.com grants you a limited license to access and make personal use of this site and not to download or modify it, or any part of it, except with express written consent of KeyXpert.com.

This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of KeyXpert.com.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of KeyXpert.com without express written consent.

You may not use any meta tags or any other “hidden text” utilizing KeyXpert.com name or trademarks without the express written consent of KeyXpert.com.

Any unauthorized use terminates the permission or license granted by KeyXpert.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of KeyXpert.com so long as the link does not portray KeyXpert.com or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any KeyXpert.com logo or other proprietary graphic or trademark as part of the link without express written permission.


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. KeyXpert.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


All orders can be paid for by using the payment methods indicated in the online store. We accept payment via all major credit card providers. The delivery of the order depends the choice of a particular payment method and when payment is processed. In order to sometimes fight fraud, KeyXpert.com limited may refuse or delay purchased order, If that occurs customer will be contacted to speed up their delivery by providing addition information for order validation.


KeyXpert.com limited will provide support and assistance with installing, download, or payment of the game.

To receive support you can use two methods, via our support email (info@KeyXpert.com), or via our live chat that is operational from Monday through Saturdays (09.00 till 22.00h).

Support will ask you to provide order id and additional details to make sure that we won´t have any security issues with support.

Support is not responsible with any bugs, crashes, that are connected with game, those issues are responsibility of the game publishers only, support will provide additional links to game publisher, where you can seek help to solve all your game related issues.


Any dispute relating in any way to your visit to KeyXpert.com or to products you purchase through KeyXpert.com shall be submitted to confidential arbitration in United Arab Emirates, and you consent to exclusive jurisdiction and venue in such courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


Please review our other policies, such as our Return & Refund Policy, posted on this site. These policies also govern your visit to KeyXpert.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: info@KeyXpert.com.

Company: KeyXpert.com

E-mail: info@KeyXpert.com

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